F.A.Q

 

I HAVE A QUESTION, WHO SHOULD I CONTACT?

Please use the customerservices@camiceriadicomo.com email as you first point of contact. Our customer services will contact you as soon as possible.

 

WHAT ABOUT SHIPPING COSTS?

Shipping cost is free if you buy through www.camiceriadicomo.com/corporate.

The price you see is the price you pay; no additional costs will be added.

 

HOW I SUPPLY THE SHIPPING ADDRESS?

We will use as default the address that you have supplied us when you registered, after we have received your order we will request you to confirm the shipping address for each single purchase.

 

CAN YOU SHIP ME PURCHASES TO A DIFFERENT ADDRESS THAN THE ONE OF THE CREDIT CARD I USED TO PAY?

Yes.

 

HOW MY SHIRT/S WILL BE PACKAGED FOR TRANSPORT?

You will receive you shirt carefully packaged in one of our elegant boxes.

 

IS MY PRIVACY PROTECTED?

All payments are executed in encrypted pages supplied to us from our bank. You can pay using PayPal if you feel safer using this service.

We comply with strict Italian privacy rules. Your personal information (excluding you payment details that will never be recorded by us) will be stored on a secured server and we will never supply your email or personal details to third parties. Italian privacy laws forbid the disclosure of customers’ personal information without their explicit consent.

 

HOW CAN I PAY FOR MY ORDERS?

You have the following alternatives:

• By credit card

• By PayPal

• If you would like to pay using alternative methods please contact us at: customerservices@camiceriadicomo.com or contact us on Skype via our website

PAYPAL DOES NOT WORK, WHAT SHOULD I DO?

If you are experiencing problems with PayPal when browsing using Internet Explorer 7 please change the privacy setting to low (go to: internet options - privacy - low).

 

WHY SHOULD I BUY WITH CONFIDENCE FROM CAMICERIA DI COMO?

We have been trading for decades from our shop and since 1998 on the Internet.

The address of our showroom is:

Camiceria di Como

Via Mosè Bianchi 26

20052 Monza (MI)

Tel/Fax 039.328361

Email: customerservices@camiceriadicomo.com

The registered company owing the Camiceria di Como brand is: Nos S.r.l

VAT number: ITA12577310159

 

WILL MY SHIRT BE BETTER IF I HAVE THE MEASUREMENTS TAKEN BY YOUR EXPERIENCED ITALIAN TAILOR?

No, if you follow our easy instructions. To promote our product we are planning to visit all the companies we are linked to and we understand some customers really appreciate to have their measurements
 take by our experienced Italian tailor. But the secret of the perfect shirt is in the production rather then in the way the measurements
are taken.

If you are interested in our experienced Italian tailor to visit you please register your interest sending us an email to customerservices@camiceriadicomo.com and we will let you know next time we will be near you.

 

CAN I SEE SAMPLES OF YOUR MATERIAL BEFORE I BUY MY SHIRT/S?

Yes, we will be pleased to show you and let you touch our finest material. Please contact us on customerservices@camiceriadicomo.com or on Skype via our website.

 

YOU OFFER SO MANY OPTIONS TO PERSONALISE MY SHIRT, COULD YOU ADVISE ME?

We will be pleased to help you in your choice and ensure you are dressed according to the highest Italian style standards. Write us at customerservices@camiceriadicomo.com or contact us on Skype via our website.

 

WHAT ABOUT CAMICERIA DI COMO CARBON FOOTPRINT?

We are seriously committed to protect the environment and we work hard to ensure we minimize energy consumption during the production process and recycle as much material as possible. We believe that buying on line is a way to reduce pollution caused by private transportation.

 

A FRIEND OF MINE HAS BOUGHT TAILOR MADE SHIRTS FROM HONG KONG FOR 40$ EACH. WHAT ARE THE DIFFERENCES BETWEEN THESE SHIRTS AND YOURS?
There are great differences in the cut, style, material, sewing, quality of buttons, manufacturing process and quality control. It is difficult to describe in writing all differences but we can assure you that if you wear them anyone will be able to spot the quality and style of Camiceria di Como's shirts.

 

The differences between the two shirts are similar to the differences between a Ferrari 430 and a Suzuki Maruti Alto

Yes, the second one is cheap and reliable but which one will make you feel happy? the choice is yours!